Wholesale General Information – Timber Green Woods Wholesale
Wholesale General Information

We appreciate you considering Timber Green Woods as a possible addition to your retail location. Please review our general ordering information below. If you have any additional questions or comments, please do not hesitate to let us know.

NEW CUSTOMERS: Please supply us with your resale certificate, payment preference for initial and subsequent orders, shipping and contact information. Non-profit organizations please provide your tax exemption number.

ORDERS: We require a minimum $300 USD opening order to establish a wholesale account. All re-orders must be made at a minimum of $100 USD. All prices are subject to change at any time. TIMBER GREEN WOODS will supply customers with updated price lists.

PAYMENT OPTIONS: All orders placed with TIMBER GREEN WOODS require pre-payment unless otherwise agreed on. *VISA or MASTERCARD are accepted and will be charged full order total and shipping at time of shipment. *Checks are also acceptable for total order plus shipping charges. There is a $75.00 fee for returned checks.

NET TERMS: If you are requesting net terms, please supply credit references. CC30 terms may be required (if payment is not received within 30 days of invoice your card on file will be charged for invoice total in addition to a 3% service fee.)

CONTACT: Susan Mathews 608-574-3343 . timbergreenwoods@gmail.com

ORDER FULFILLMENT: Most ornament orders generally ship within one week.

CARRIERS & SHIPPING FEES: orders placed over 500USD ship free. All orders will be shipped prepaid via FedEx and tracking information will be made available upon request. Our baseline shipping fee is 17.95USD. This charge covers the costs of shipping, insurance, tracking, packing, pickup fees, shipping materials and all other shipping related expenses. Personal pickups are welcome, please arrange in advance. We generally will NOT ship UPS.

RUSH: Rush orders may be available on a limited basis and may incur a rush charge.

RETURNS AND DAMAGE CLAIMS: Please make sure you check your order when you receive it. Damage/defective claims must be reported within 10 days of receipt. Replacement items or credit will be given at the discretion of seller.

AGREEMENT OF TERMS: By placing an order with TIMBER GREEN WOODS, you understand and agree to abide by all the policies set forth in this agreement. These terms are subject to change at any time and you will be notified of such. We reserve the right to refuse any wholesale order for any reason.